Group C Digital is looking for a Digital Media Specialist who can join the team and make an immediate impact.

Media services is the center of our customer operations and is the driving force behind our campaign execution, analysis, reporting, and account growth. Through our customer-focused approach to digital media management, we provide above-and-beyond customer service to agencies, advertisers, and media-buying professionals. Digital Media Specialists at Group C Digital enjoy the opportunity to gain deep insight into the online advertising world and growth through continued education in the workplace.

Candidates for this position must possess a background in advertising and/or marketing, a passion for technology and comfortability with data and numbers. The ideal candidate has experience with digital ad buying platforms and/or advertising metrics. This candidate may have experience at an advertising agency in client service or digital media buying/planning.

The position is directly responsible for reporting and analysis, onboarding new business, and social ad campaign execution. The ideal candidate will have experience with customer relationship management and be able to identify business opportunities and grow them into long-standing, profitable partnerships built on superb results and top-notch communication. Candidate must be located in Des Moines, IA metro and have the ability to work remotely during normal business hours weekdays and be able to meet local clients in person as needed.

Responsibilities

• Develop a trusted advisor relationship and act as the lead point of contact for a specific group of clients
• Analyze, interpret, and present campaign performance in a clear, concise manner while providing customer guidance and strong, strategic recommendations to our clients
• Manage and strengthen customer relationships
• Work with client and internal team to develop media plans and proposals
• Develop solutions to solve clients’ specific problems within digital workflow and digital media
• Initiate, coordinate, and oversee all company activities on behalf of the client
• Work with colleagues to launch and update campaigns
• Set-up and monitor social media advertising campaigns on behalf of clients
• Set up and maintain client dashboards
• Respond to client questions and requests in a timely manner
• Maintain meticulous documentation of all activities on the client’s behalf
• Identify any issues before the client does and provide solutions to strengthen client partnerships and ROI
• Take part in pitches for new contracts (as needed)
• Continuously offer unsolicited ideas to increase the effectiveness of the client’s marketing initiatives
• Contribute to Group C Digital’s profitability through good project management
• Stay abreast of new solutions and opportunities within the ad tech space
• Seek growth opportunities within agency partnerships by keeping a forward-thinking mindset
• And other duties as needed to evolve this position
• Work successfully in a team environment. Embrace process, but understand solutions often require flexibility

Qualifications

• Total comfort with technology and data analysis
• Strong mathematical and organizational skills
• Ability to solve complex problems and work with intricate systems
• Comfortably navigate Google Analytics, Paid Social Channels, DSPs, and related technology
• A proven track record of managing projects efficiently and effectively
• Ability to tell stories with data
• Well written email communication skills
• Excellent people skills
• Professional appearance and persona
• Travel to the client when necessary
• Able to handle pressure; Maintain composure and customer-focus while solving problems
• Thrive on change as our products and services evolve
• Comfortable working in a fast-paced, cross-functional team
• The ability to work up to 40 hours a week with sustained computer usage
• Strong time-management and self-discipline skills needed for this primarily work-from-home position
• Works well as a team
• Flexible and willing to perform other tasks as assigned
• Reliable transportation and ability to attend both in-person and online meetings
• Reliable Internet connection essential in a work-from-home space

About You

• BA in Marketing, Advertising, Business or Communications
• Minimum 2 years of digital advertising, media planning, and/or digital strategist desired
• Demonstrated knowledge of Facebook/Instagram Ads Manager, and other online and social paid media management platforms
• Experience with Google Tag Manager and Google Analytics is a plus

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.